Knowledge sharing


Partnership with Unesco-IHE

SUEZ ENVIRONNEMENT, the SUEZ ENVIRONNEMENT Initiatives Fund, and Unesco–IHE (Institute for Water Education) are continuing the cooperation they began in 2003 in the water and sanitation education and research sector. In the context of the Water Summit, which was held in Budapest in October 2013, the SUEZ ENVIRONNEMENT Initiatives Fund offered 20 online training scholarchips to students from developing countries. The training covers various subjects, including public-private partnerships, managing policies in developing countries, urban drainage and sanitation, and managing solid waste. The partnership with Unesco-IHE also provides field trips for the organization as part of educational programs, and an opportunity to carry out joint research and innovative projects.


SEAAL (Algeria) 

Transferring technical and managerial know-how

The transfer of expertise between SUEZ ENVIRONNEMENT and SEAAL is an important dimension of the Group’s management contract, whose purpose is to support the modernization of water and sanitation services in Algiers. It aims at increasing SEAAL teams’ skills for them to be selfsufficient. SUEZ ENVIRONNEMENT has therefore summarized its technical and managerial expertise in two structured methodologies, WIKTI and OPTI. 

WIKTI (Water International Knowledge Transfer Initiative) was rolled out during the first contract, which ran from 2006 to 2011, in order to boost professional know-how. The methodology organizes the transfer of expertise in 38 related business lines and includes an assessment of the progress achieved, based on targets set in advance. 

The second program, entitled Optimizing Personal Talent (OPT), which is being rolled out between 2012 and 2016, has been developed in order to boost executives’ managerial skills. Shared Management Guidelines have been drawn up on the basis of their individual potential, as identified by work psychology experts. This initiative is ambitious both in its scope – 250 managers are involved – and regarding its proactive support tools, which include progress contracts, mentoring, e-learning, a pairing initiative with SUEZ ENVIRONNEMENT experts, people reviews, etc.

Find out more
Collaborate and share knowledge: the example of Algiers
Wikti, know-how transfer and performance improvement


Lydec (Morocco)

Sharing know-how with other Moroccan water utilities

The aim of Lydec’s Training and Development Centre (CFP) is to share the company’s know-how internally as well as with other Moroccan supply authorities. The CFP is a partnership platform that is involved in developing skills in the water and sanitation fields on a national scale. Several authorities contribute to its training program, including those of Agadir, Meknès, Fès, El Jadida and Sidi Bennour, and Taza. In 2013, the CFP provided 2,364 hours of training to 141 people on 41 technical and management issues on behalf of four authorities. At the international level, the CFP began in 2013 a global training assignment for trainers from the JCBU, the operator of the National Water Company for the City of Jeddah (Saudi Arabia). The aim is to instruct eight JCBU trainers on health and safety at work issues, as well as on techniques for facilitating training modules. The trainers will then be required to convey this information to JCBU employees.

This experimental project provided an opportunity for Lydec and JCBU to develop a long-term partnership, based on cooperation and exchange of experiences in the knowhow transfer and skills development fields.