SUEZ is a storehouse of invaluable expertise, developed year after year. The Group’s businesses demand experience that can only be acquired by long-term service to the company.
Employees learn on the job as well as in training courses and knowledge-transfer programmes. One of the Group’s key human resources priorities is transferring employee knowledge and experience to continue delivering the best services.
SUEZ’s growth depends on its strong expertise in water and waste, its 2 key sectors. This expertise is internationally recognised and is driven internally by a network of top-ranking experts. These experts are specially identified in the Group’s various subsidiaries and receive focused HR support.
Recognising such expertise is part of a global knowledge and skills management programme. These types of skills are constantly being formalised to facilitate their efficient transfer to the Group’s employees and customers. In the water industry, SUEZ has set up an innovative internal mechanism for knowledge transfer to the various business units: WIKTI (Water International Knowledge Transfer Initiative). Created as part of the Algiers contract in 2006, WIKTI has also been deployed in Jeddah since 2008. The initiative helps to define, implement and steer tailored action plans that transfer knowledge to local teams.
SUEZ’s businesses are by definition local. Water and waste management are local services that rely on a high-quality relationship between employees and customers.
To meet this imperative, the Group focuses on establishing local roots in France, Europe and internationally by listening, dialoguing and adapting its approaches and offers to local contexts.